Privacy Policy

1. Introduction

Umara Music Academy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, address, date of birth
• Student Information: Enrollment details, attendance records, payment history
• Documents: Identification documents (NIC, birth certificate) for enrollment
• Usage Data: Browser type, pages visited, time spent on pages
• Media: Photos and videos taken during academy activities

3. How We Use Your Information

• Process enrollments and manage student accounts
• Communicate about classes, events, and academy updates
• Process payments and manage billing
• Track attendance and academic progress
• Improve our services and website experience
• Send promotional content (with your consent)

4. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service Providers: Payment processors, email services, hosting providers
• Legal Requirements: When required by law or to protect our rights
• With Consent: When you give us explicit permission

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure password-protected accounts
• Limited access to personal data by authorized staff only
• Regular security audits and updates

6. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your login session
• Understand how you use our website
• Improve website functionality

You can disable cookies in your browser settings, but this may affect website functionality.

7. Children's Privacy

As a music academy serving minors, we take children's privacy seriously. We only collect information about children with parental/guardian consent. Parents can review, update, or request deletion of their child's information at any time.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of promotional communications
• Withdraw consent for data processing

9. Data Retention

We retain student records for 5 years after the last enrollment. Financial records are kept for 7 years as required by law. You may request earlier deletion subject to legal obligations.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at: